FAQ (Frequently Asked Questions)

Frequently Asked Questions (FAQ)

How long does the delivery take?

We aim to deliver your order within 1 hour. Timing may vary if the driver has multiple deliveries, but we’ll keep you updated with texts and an estimated arrival time as soon as possible.

What happens if a product or flavor I ordered is out of stock?

If something you ordered is unavailable, we’ll contact you right away with alternative options that are similar in price and quality.

Where will the order be dropped off?

Orders are delivered right to your doorstep. The driver will knock and hand you the order in person, but you must show a valid ID proving you are 21+ years old. Please have your ID ready—no exceptions.

I like the products but I don’t live in the DFW area. Can it be shipped?

Yes! We offer shipping for customers outside the Dallas-Fort Worth area. Shipping usually takes 2-5 days.

If I see something in-store but not online, can I place a custom order?

Absolutely. We might still have it in stock even if it’s not listed on the website. Text us at 585-709-5689 and we can help set up a custom order for you.

Can I pay cash?

Yes, you can pay with Cash On Delivery. Select this option at checkout and have the exact amount ready—most drivers do not carry change. We also accept Zelle and Cash App. Once your driver arrives, simply hand them the payment.

Please Contact - (585) 709-5689 for any other questions.